KOKOON Return Policy
Returns are easy and hassle free.
Items may be returned for a refund within 30 days from the day your order was shipped.
- To Use a KOKOON RETURN LABEL: no postage is required. However a $7 shipping charge will be deducted from your refund.
- To Use the Shipping Method of Your Choice: If you prefer to use your own carrier, please use a trackable method & return to
2508 24th Ave S
Minneapolis, MN 55406.
- Please note, we do not refund the original $5 flat shipping charge.
- Please allow up to 5 business days to process your refund.
- Sorry, Special Order Surcharges are not eligible for refund or credit.
- Items must be unworn, with tags intact.
**Due to limited inventory we are unable to accept exchanges at this time.