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KOKOON Return Policy

Returns are easy and hassle free.

Items may be returned for a refund within 30 days from the day your order was shipped. 

Here's How:

  • To Use a KOKOON RETURN LABEL: no postage is required.  However a $7 shipping charge will be deducted from your refund. 
  • To Use the Shipping Method of Your Choice: If you prefer to use your own carrier, please use a trackable method & return to
    KOKOON
    2508 24th Ave S
    Minneapolis, MN 55406. 
  • Please note, we do not refund the original $5 flat shipping charge.
  • Please allow up to 5 business days to process your refund. 
  • Sorry, Special Order Surcharges are not eligible for refund or credit. 
  • Items must be unworn, with tags intact.  

    **Due to limited inventory we are unable to accept exchanges at this time. 

     

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